The changes don’t alter what we use your personal information for, but make it easier for you to find out how we use and protect your information. The fact that the law is changing only builds on what we already do today – and that is to give your personal information the respect and security it deserves. You can access the new policy here.
Fine-tune what you want to hear from us and how (text, email), and what you don’t.
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This will vary depending on how you interact with us. For instance, if you are a customer, the data we collect might be different from that of someone who shows an interest in joining us. This could include:
Some of this information includes:
We need to know and keep certain information about you so that we can:
We’ll sometimes need to share information with third parties to perform services on our behalf or to provide services to you. For example, when you join EE we’ll need to complete a credit check and ask organisations such as Experian and Equifax to help us.
We may also share information with other companies within the BT Group who may help us to provide you with a service. For example, if you get access to the BT Sport app with your EE mobile plan, we’ll need to tell BT your telephone number so that they know you’re eligible to access the app.
You can ask us to correct, update or complete your personal information by completing an online form.